/
In Part III of The Mission-Function Vertical Axis, Dr. Rutland explains why the confusion between function and purpose ALWAYS erodes good customer service.
Click to Register for Dr. Mark Rutland’s National Book Premiere at Mount Paran Church on November 18th.
In Part III of The Mission-Function Vertical Axis, Dr. Rutland explains why the confusion between function and purpose ALWAYS erodes good customer service.